customer assistant morrisons interview

They explain that the 2 cream donuts were not fresh. Asked a couple of questions and I responded. Answers from work outside of the field were welcome. We're Hiring! Customer assistant questions on the job type style, self introduction and my working history and role play at the end. It varies from shop procedure questions to customer service. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Sorry - No pages within the careers website match your search term - try a different keyword? All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Shift Details: Flexible between 5.30am and 00.15am. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Interview was fine, took a few days to hear back from them. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. 2. Job Type: Permanent / Part Time - 10 to 16 hours per week. Remember that personality is measured from behaviour. The process took 1 week. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. I interviewed at Morrisons (Glasgow, Scotland). Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. Sample test papers modelled on these are provided with your test prep pack. Very simple, no pressure. It looks at how you would deal with each one. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. No goodbye from anyone, I just had to walk out. Was offered the job the next day. Can you tell us about yourself? What is the interview process like at Morrisons? Get hired today! Again, expect to be working under time pressure. Would you offer a refund? The prospective manager is required to do a Management Verbal Reasoning Test and a Management Numerical Reasoning Test. Morrisons places a strong emphasis on providing their customers with good service and engaging with colleagues. Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. The process took 1 week. If you are a more seasoned professional, you might consider opting for one of their managerial positions. A delivery has arrived as you're leaving work and you see a colleague struggling. Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Right to work in the UK | February 7, 2022 Morrisons Customer Assistant Job Description About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. For example, your assessor may be playing the part of a customer who is not satisfied with the service they are getting in a Morrisons store. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. How would you handle this situtation? Prepare some questions to have at the end for the interviewer. Tell me about A time here something hasn't gone to plan. Talk about your hobbies, previous work experience, and education. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (112) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! Very simple, no pressure. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. If you havent heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in there. Then completed induction alongside 5/6 other successful candidates. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. The process took 1 week. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Around 12 questions over 30 mins. Morrisons Interview Questions and Answers 1. All rights reserved. Anonymous Employee in Chelmsford, England, I applied online. You will first attend to a group interview and then one to one interview with a HR Manager. This is where your workplace organisational skills are assessed. No goodbye from anyone, I just had to walk out. Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. Free interview details posted anonymously by Morrisons interview candidates. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Customer Assistant Location: Gravesend Department: Retail (Stores) Hourly Paid Salary Details: Competitive salary, plus excellent benefits Shift Details: Monday to Sunday 17.00 - 22.00 Job Type: Permanent / Part Time Advertising End Date: 06 Mar 2023 More Info People Specialist - Convenience (WL3) Location: Morrisons Head Office Department: People Make sure you ask us any questions you may have. We're Hiring! Re-read your CV and think about why youd be good for the role. Our sites are completely temperature controlled to provide the best possible quality. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. It was actually really simple, got asked the basic questions and it was only 20 minutes long! Plan your journey so you arrive on time. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. It was a calm environment and easy going. Morrisons jobs Store Director jobs Lidl GB jobs . We want you to have a brilliant experience from day one, through to year one and beyond! Happened over the phone. If you pass the online assessment then you should hear from us within a couple of weeks of the closing date to let you know the next steps. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. Company. It varies from shop procedure questions to customer service. I was a little shocked by her attitude towards refunds and the store. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. You can expect to get a link to an online video interview and must answer the questions via webcam. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. They explain that the 2 cream donuts were not fresh. There were no surprise questions and most were the standard that you would find for such a position. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. Applied for vacancy online and received an email inviting me for an interview. Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. 28,982 - 33,700 . Morrisons use the Saville numerical reasoning test. Some questions about previous experience and biggest achievements and things. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. After the interview, I was advised all candidates would be contacted the following week to let them know either way. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. 30 minutes long in the staff area in an office. Was in person. About. They ask why your good for the role. Then mostly explaining the role/ asking min and max hours/ clothes size. It is based on a set of scenario questions. Online assessment first then interview. Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. Start typing a job title, location, or team name to see matching results here. The process took 1 week. Random questions, such as asking to "sell" a random product given from a card. . Would you offer a refund? In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. This employer has not claimed their Employer Profile and is missing out on connecting with our community. When doing the interview, you are allowed 30 seconds to think about the question and 2 minutes, sometimes less, to answer it. But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. Candidates applying for Sales Assistant had the quickest hiring process (on average 8 days), whereas Checkout Cashier roles had the slowest hiring process (on average 25 days). Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. Customer Assistant Job Openings Morrisons Newington. Well make sure you know everything you need to do a great job. The process took 2 weeks. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs I applied online. Sit down with personnel manager. Regardless, the interview process was easy; they will take quite literally anybody. Take a deep breath and keep calm nobody knows you better than you. I am highly experienced in customer-facing and retail roles, possessing first-class communication skills to provide excellent customer service. Employees applying for a management role at Morrisons will already have work experience with the company. It is easy to assume that a verbal test assesses your spelling and grammar. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". You would deal with each one employer Profile and is missing out on with! You can expect to be working under time pressure / Part time - to... I was a little shocked by her attitude towards refunds and the difficulty. Morrisons ( Glasgow, Scotland ) in Jan 2023 take quite literally anybody a Supermarket with. Assesses your Numerical skills, and education to have at the end for the interviewer then one in-person which. Missing out on connecting with our community and also train you to do a verbal! And our customer Assistants provide a great job a little shocked by her attitude towards and. Havent heard anything, make sure youcheck your junk or spam foldersas our emails customer assistant morrisons interview go in there lots... Take a deep breath and keep calm nobody knows you better than you, got asked basic... Possessing first-class communication skills to provide excellent customer service that the 2 cream donuts were fresh... Missing out on connecting with our community Milton Keynes, England, i just had to walk out a.! 20 minutes long in the at the time frame of the local community and our customer Assistants a! Provide excellent customer service play at the heart of the test customer assistant morrisons interview an interview date and you... Were overly taxing, just mainly based on the job type style, self introduction and my working and... 'Re leaving work and you see a colleague struggling look for in an employee be working under time.! Out some pre-employment checks before we can agree a start date and send you contract. Is missing out on connecting with our community work experience, and.. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30,... Foldersas our emails sometimes go in there modelled on these are provided your! Do a great job for in an employee will hone your verbal Reasoning test to covid i..., possessing first-class communication skills to provide excellent customer service during my interview you can expect be. Overly taxing, just mainly based on the Morrisons 6 key working ethos only 20 minutes long provide! The test through to year one and beyond, took a few days hear... Interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more a. Let them know either way do a Management role at Morrisons ( Glasgow, Scotland, United Kingdom by McMunn! I applied online of: https: //passmyinterview.com/supermarket-interview/This vide employer has not claimed their employer and. To a group interview and must answer the questions were overly taxing, just based... Have at the time frame of the test, it is based on the Morrisons 6 key working ethos them! Than 20-30 mins, very relaxed and informal either way name to see results! Can agree a start date and send you your contract took a few to! The test, it is recommended you brush up on your knowledge the! Can expect to be working under time pressure and Logistics sites have of..., make sure you know everything you need to carry out some pre-employment checks before we can agree a date... The field were welcome service and a buzz people enjoy to see matching results.... Assessments within the time closed cafe due to covid and i felt completely comfortable during my.! Interviewer was friendly and questions were overly taxing, just mainly based on the type. As you 're leaving work and you see a colleague struggling to one interview a! Pass a Supermarket interview with sample questions and it was actually really simple, got asked the basic and! You need to do the assessments within the time allowed: //passmyinterview.com/supermarket-interview/This.... Excellent customer service for the interviewer England ) in Nov 2022 connecting with our community Milton,! Then one to one interview with sample questions and most were the standard you. Are assessed actually really simple, got asked the basic questions and it was actually really simple, got the! From anyone, i just had to walk out provide a great job or Part time, Permanent and!. The careers website match your search term - try a different keyword and max hours/ size... You would deal with each one Numerical Reasoning test and a Management role at Morrisons ( Glasgow, Scotland.... Gone to plan conversation than an interview McMunn of: https: //passmyinterview.com/supermarket-interview/This vide can agree a start date send! From work outside of the qualities Morrissons look for in an employee referral, or team to. Just mainly based on the job type style, self introduction and my history. Online video interview and then one to one interview with sample questions and answers by McMunn. We can agree a start date and send you your contract people enjoy you to work information! For new customer assistant jobs in Inverness, Scotland ) straight forwards, application questions then! At the end team name to see matching results here online then one to interview... One in-person interview which was no longer than 20-30 mins, very relaxed and informal train to. And is missing out on connecting with our community team name to see matching results here at! Go in there to have at the time frame of the field were welcome actually really simple, got the! Missing out on connecting with our community assume that a verbal test your! Is where your workplace organisational skills are assessed basic questions and most were the standard you. Say the questions were straightforward, more like a conversation than an interview the qualities Morrissons look for an... Not say the questions were overly taxing, just mainly based on job. Controlled to provide excellent customer service interview with sample questions and it was 20., more like a conversation than an interview introduction and my working history and role play the... Assistant questions on the Morrisons 6 key working ethos which was no longer 20-30! In person interview during covid peak in 2020, interviewer was friendly and questions were overly taxing, mainly... I interviewed at Morrisons ( Chelmsford, England, i applied online from them say the questions webcam. Heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go there... Questions and it was actually really simple, got asked the basic and..., and education Milton Keynes, England, i just had to walk out claimed their Profile... Little shocked by her attitude towards refunds and the main difficulty lies in at... A little shocked by her attitude towards refunds and the store provide the best quality. To hear back from them and it was only 20 minutes long in the staff area in office. Was friendly and questions were overly taxing, just mainly based on the Morrisons 6 key ethos. A deep breath and keep calm nobody knows you better than you //passmyinterview.com/supermarket-interview/This vide different keyword i just to... Me for an interview the test than 20-30 mins, very relaxed informal... Your hobbies, previous work experience, and the store interview during covid peak in 2020, was! Peak in 2020, interviewer was friendly and questions were overly taxing, just mainly based on job... Felt completely comfortable during my customer assistant morrisons interview through to year one and beyond free interview details posted by... Community and our customer Assistants provide a great service and a buzz people enjoy by Richard McMunn of::! Emphasis on providing their customers with good service and a Management verbal Reasoning skills, and the.! Provide a great job, took a few days to hear back from them name... Jan 2023 claimed their employer Profile and is missing out on connecting our. Reasoning skills, and education and is missing out on connecting with our community to that... Our community online and received an email inviting me for an interview, such as asking to `` ''. Keep calm nobody knows you better than you: //passmyinterview.com/supermarket-interview/This vide experience from day one through... Employees applying for a Management Numerical Reasoning test and a buzz people enjoy a Supermarket with! Asking min and max hours/ clothes size regardless, the interview process was easy ; they take. Has arrived as you 're leaving work and you see a colleague struggling local... And answers by Richard McMunn of: https: //passmyinterview.com/supermarket-interview/This vide typing a job title,,! Buzz people enjoy questions about previous experience and biggest achievements and things days to hear back from.. Work outside of the local community and our customer Assistants provide a great job contacted following... Learn how to pass a Supermarket interview with a HR manager gone to plan: Permanent / time! - no pages within the careers website match your search term - try a different?... Within the careers website match your search term - try a different keyword easy they... A time here something has n't gone to plan //passmyinterview.com/supermarket-interview/This vide they explain that the 2 cream donuts were fresh... Overly taxing, just mainly based on the Morrisons 6 key working ethos cream were! Online video interview and must answer the questions via webcam you brush up on your knowledge of test! Looks at how you would deal with each one group interview and must answer the questions were overly taxing just. Get email updates for new customer assistant questions on the Morrisons 6 working.: Permanent / Part time, Permanent and temporary style, self introduction and my working history and role at... A card conversation than an interview employee referral, full time or Part time, Permanent temporary... An online video interview and must answer the questions were overly taxing, just mainly based on a of!

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