They explain that the 2 cream donuts were not fresh. Asked a couple of questions and I responded. Answers from work outside of the field were welcome. We're Hiring! Customer assistant questions on the job type style, self introduction and my working history and role play at the end. It varies from shop procedure questions to customer service. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Sorry - No pages within the careers website match your search term - try a different keyword? All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Shift Details: Flexible between 5.30am and 00.15am. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Interview was fine, took a few days to hear back from them. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. 2. Job Type: Permanent / Part Time - 10 to 16 hours per week. Remember that personality is measured from behaviour. The process took 1 week. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. I interviewed at Morrisons (Glasgow, Scotland). Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. Sample test papers modelled on these are provided with your test prep pack. Very simple, no pressure. It looks at how you would deal with each one. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. No goodbye from anyone, I just had to walk out. Was offered the job the next day. Can you tell us about yourself? What is the interview process like at Morrisons? Get hired today! Again, expect to be working under time pressure. Would you offer a refund? The prospective manager is required to do a Management Verbal Reasoning Test and a Management Numerical Reasoning Test. Morrisons places a strong emphasis on providing their customers with good service and engaging with colleagues. Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. The process took 1 week. If you are a more seasoned professional, you might consider opting for one of their managerial positions. A delivery has arrived as you're leaving work and you see a colleague struggling. Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Right to work in the UK | February 7, 2022 Morrisons Customer Assistant Job Description About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. For example, your assessor may be playing the part of a customer who is not satisfied with the service they are getting in a Morrisons store. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. How would you handle this situtation? Prepare some questions to have at the end for the interviewer. Tell me about A time here something hasn't gone to plan. Talk about your hobbies, previous work experience, and education. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (112) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! Very simple, no pressure. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. If you havent heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in there. Then completed induction alongside 5/6 other successful candidates. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. The process took 1 week. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Around 12 questions over 30 mins. Morrisons Interview Questions and Answers 1. All rights reserved. Anonymous Employee in Chelmsford, England, I applied online. You will first attend to a group interview and then one to one interview with a HR Manager. This is where your workplace organisational skills are assessed. No goodbye from anyone, I just had to walk out. Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. Free interview details posted anonymously by Morrisons interview candidates. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Customer Assistant Location: Gravesend Department: Retail (Stores) Hourly Paid Salary Details: Competitive salary, plus excellent benefits Shift Details: Monday to Sunday 17.00 - 22.00 Job Type: Permanent / Part Time Advertising End Date: 06 Mar 2023 More Info People Specialist - Convenience (WL3) Location: Morrisons Head Office Department: People Make sure you ask us any questions you may have. We're Hiring! Re-read your CV and think about why youd be good for the role. Our sites are completely temperature controlled to provide the best possible quality. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. It was actually really simple, got asked the basic questions and it was only 20 minutes long! Plan your journey so you arrive on time. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. It was a calm environment and easy going. Morrisons jobs Store Director jobs Lidl GB jobs . We want you to have a brilliant experience from day one, through to year one and beyond! Happened over the phone. If you pass the online assessment then you should hear from us within a couple of weeks of the closing date to let you know the next steps. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. Company. It varies from shop procedure questions to customer service. I was a little shocked by her attitude towards refunds and the store. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. You can expect to get a link to an online video interview and must answer the questions via webcam. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. They explain that the 2 cream donuts were not fresh. There were no surprise questions and most were the standard that you would find for such a position. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. Applied for vacancy online and received an email inviting me for an interview. Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. 28,982 - 33,700 . Morrisons use the Saville numerical reasoning test. Some questions about previous experience and biggest achievements and things. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. After the interview, I was advised all candidates would be contacted the following week to let them know either way. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. 30 minutes long in the staff area in an office. Was in person. About. They ask why your good for the role. Then mostly explaining the role/ asking min and max hours/ clothes size. It is based on a set of scenario questions. Online assessment first then interview. Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. Start typing a job title, location, or team name to see matching results here. The process took 1 week. Random questions, such as asking to "sell" a random product given from a card. . Would you offer a refund? In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. This employer has not claimed their Employer Profile and is missing out on connecting with our community. When doing the interview, you are allowed 30 seconds to think about the question and 2 minutes, sometimes less, to answer it. But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. Candidates applying for Sales Assistant had the quickest hiring process (on average 8 days), whereas Checkout Cashier roles had the slowest hiring process (on average 25 days). Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. Customer Assistant Job Openings Morrisons Newington. Well make sure you know everything you need to do a great job. The process took 2 weeks. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs I applied online. Sit down with personnel manager. Regardless, the interview process was easy; they will take quite literally anybody. Take a deep breath and keep calm nobody knows you better than you. I am highly experienced in customer-facing and retail roles, possessing first-class communication skills to provide excellent customer service. Employees applying for a management role at Morrisons will already have work experience with the company. It is easy to assume that a verbal test assesses your spelling and grammar. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". 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